Customer Service

We want your shopping experience at Byler's Relish House to be delightful and easy! If you have a question or problem, please give us a call and we'll be glad to help you. We're available by phone Monday to Saturday 9 AM - 6 PM EST, and we'll respond to your email as soon as possible.

Call (814) 763-6510

Email sales@relishandjam.com

Frequently asked questions

How long will your products last?
A: Up to a year when stored unopened on your shelf. After opening, refrigeration is needed, and for best flavor use within 2 months.

How long after ordering can I expect my order to arrive?
A: Product will be shipped within 1-2 days by 3-4 day priority mail.

What are your contact hours?
A: Call us between 9 AM and 6 PM EST Monday through Saturday. If necessary leave a message including your time zone, and your call with be returned at an appropriate time during the above hours.

Why have prices and shipping rates changed?
A: We recently adjusted our product prices and shipping rates to be more competitive with other online stores offering similar products. We work hard to deliver the delicious products you want wherever you are across the United States.

Can I find your products in a store in my area?
A: We provide a list of retail locations on our retailers page.